Quality Policy

3D People Ltd (the ‘Organisation’, ‘we’, ‘our’) aims to provide defect-free products and services to its customers on time and within budget.

The Organisation operates a Quality Management System that has gained ISO 9001:2015 certification, including aspects specific to its scope of certification.

Leadership Commitment:

The management is committed to:

• Developing and improving the Quality Management System.
• Continually improving the effectiveness of the Quality Management System.
• Enhancing customer satisfaction by meeting and exceeding customer needs and expectations.

Customer Focus:

We have a continuing commitment to:

• Ensure that customer needs and expectations are determined and fulfilled to achieve customer satisfaction.
• Communicate the importance of meeting customer needs and all relevant statutory and regulatory requirements throughout the Organisation.

Quality Objectives:

We aim to:

• Establish the Quality Policy and set Quality Objectives at relevant functions, levels, and processes.
• Ensure that Management Reviews set and review the Quality Objectives, and report on Internal Audit results as a means of monitoring and measuring the processes and the effectiveness of the Quality Management System.

Employee Involvement:

• All personnel understand the requirements of this Quality Policy and adhere to the contents of the Quality Management System.
• We recognise that our employees are our greatest asset and provide ongoing training and support to ensure they contribute effectively to our quality objectives.

Resource Allocation:

We ensure the availability of resources necessary to maintain and improve the Quality Management System.

Continuous Improvement:

We constantly monitor our Quality performance and implement improvements when appropriate. All personnel understand the requirements of this Quality Policy and abide with the contents of the Quality Management System.

The Organisation constantly monitors its Quality performance and implements improvements when appropriate.

This Quality Policy is regularly reviewed in order to ensure its continuing suitability.

Copies of the Quality Policy are made available to all members of staff and to relevant interested parties.