Cookies Policy

3D People use essential cookies to run our online quote and ordering application

 

Essential Cookies

We recognise the trust you place in us and are committed to maintaining the privacy of your information. In line with this commitment, we would like to inform you about the data we collect through cookies and similar technologies when you use our websites, the purpose of this collection, and how it enhances your experience.

Cookies are small text files stored on your computer by websites to remember information during your visit. 3D People’s web app uses essential cookies to run our online quote and ordering application. These cookies store a unique encrypted token that controls your access to the site for a short time period, granting you access to make quotes and place orders without registering an account. Some aspects of our site may not work if cookies are disabled (e.g. if you set your browser to reject all cookies).

Please note, none of the cookies used on our sites can personally identify you, they are simply used to improve the site for you.

Cookie Name: _biscuit

Attribute Description
Information Stored Encrypted tokens
Expiration 7 days
Usage 3D People's online quote app sets _biscuit cookie to securely store three encrypted tokens for guest users to access previous quotes and orders. Tokens are verified for access and can be updated by inputting the correct associated email on the relevant page if they have expired.
Size 100-300 bytes

Essential Third-party cookies

3D People use essential third-party cookies for the web application to function.

AWS: https://aws.amazon.com/

Stripe: https://stripe.com/

__stripe_mid This cookie is set by the Stripe payment gateway and is used to enable payment on the website without storing any payment information on a server. Duration 1 year

__stripe_sid This cookie is set by the Stripe payment gateway and is used to enable payment on the website without storing any payment information on a server. Duration 30 mins

Performance Third-party cookies

3D People use analytics cookies to monitor how users interact with the web app and use the information to improve performance. These cookies can not personally identify you.

3D People use paid search advertising using both Google and Bing. Google Analytics and Bing (Microsoft) set cookies when you visit the 3D People site. These cookies are used to record information about your visits that allow us to track the ad interactions and conversions. These cookies do not store any personal information that could be used to identify you.

3D People use a third-party monitoring tool called Hotjar to record how users interact with the website and browser application. Again the tool does not record any personal information but instead shows us how our customers interact with our website. For instance, Hotjar detects instances of "rage-clicks," indicating user frustration with a bug, and promptly alerts our developers to resolve the issue, improving the user experience and safeguarding the overall stability of the website.